Xatrix Security

[kaden361]

hello, I need help with a problem I'm having when using google.. lets say i search for
a bike. google will give me a bunch of links, ok its all good up to here. once I click on a
link instead of going to that page i will get redirected to some other website like monster,
or some other weird selling site. When I use IE i don't get this problem it takes me to the link the
the serach browser gives me. I have ran spyware and anitvirus scan and nothing, so I was wondering What
i can do to fix this problem? thnx for any help you can give me.

[Quaon]

Even though you ran a virus check, you may want to consider that yours didn't find it. Try using Avast!, it is the best IMHO. http://www.avast.com/eng/download-avast-home.html

If that doesn't work, or if you simply chose to ignore my above advice (prick!) then try this:

-Restart your computer.
-Open Firefox, go to help, press on check for updates. If your problem is a virus, there is a good chance the newest, latest version of Firefox will fix it.
-Open Firefox, go to tools, and clear your internet history. (cookies, history, downloads, everything)
-If these don't work, it may be a problem with a different part of the computer. Download this: http://www.glaryutilities.com/gu.html?tag=download

The name of the program is Glary Utilities. It is a completely free, legal computer maintained program. It is pretty self explanatory with its interface, but look here if you have any questions: http://www.glaryutilities.com/gu.html?tag=download#

If it still is weirding out, be sure to tell us. There are still options for you.

Quaon
Relations Officer

[kaden361]

cool thnx I'll try that, and i already have avast! lol, I have gone through a slew of anti-virus and firewalls.

[kaden361]

hey I ran spybot S&d which I forgot I had and it took care of the problem thnx for the hints and
that glary utilities is a cool program too.

[kaden361]

ok never the google issue is still there glary tools didn't get rid of it either I'm gonna upgrade firefox and hopefully that will take care of it.

[muto]

I've dealt with this problem before; MalwareByte's Anti Malware scanner is very good, give it a try. HijackThis might also be useful, if you know what you're doing.

[kaden361]

I'll try that malware program your talking about, as for hijackthis it sees and I stop it,
but more pop out later...I can stop the problem for a while but it just comes back.

[kaden361]

ok.....after running glary utilities, malware byte, avast, Spybot s&d, hijackthis, and updating firefox, clearing my cache,
cookies, downloads, history everything! its still happening...starting to get frustrated. I might reinstall firefox see if that fixes it.

[Quaon]

Upgrading firefox practically reinstalls it anyway, I highly doubt that would fix it. Try Google Chrome and see if it messes with that.

[kaden361]

tried chrome still happens, its has something to do with ask.com because as it redirects the page one of the pages it goes through before redirecting some weird site is ask.com. this has gotten very annoying...thnx for the ehelp hopefully i can figure this out.