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RM management console install

Posted: Sun Jun 13, 2010 11:51 am
by thornhillr
Hi,

when i launch the rmmc msi installer it installs but then gets to "removing backup files". After a long time there is still no action, so i exit the installer and go into event viewer, i clicked on application and an error saying msi installer. It says that Product: RM Management Console -- Configuration failed.


If you could give me a solutuion i'd be very grateful

Many Thanks

Re: RM management console install

Posted: Sun Jun 13, 2010 8:56 pm
by timethrow
You need to install with RM Installation Assistant However that says NOT ENOUGH DISK SPACE ON DRIVE R

Re: RM management console install

Posted: Wed Jun 16, 2010 4:16 pm
by thornhillr
Thank you for taking your time to reply, yeah exactly when i install with RM Installation Assistant it says not enough disk space on R, do you know what that means and how it could be resolved?. Also now when i try and install rmmc it says error 1722.

Many Thanks

Re: RM management console install

Posted: Thu Jun 17, 2010 2:08 pm
by massiv3
the computer you are trying to install RM Management Console on has to be a computer connected and smartclient onto a CC3 network. it wil not work on a standalone workstation because it has to be connected to a domain controller to access the information to bring it to the UI of the RMMC...

Re: RM management console install

Posted: Thu Jun 17, 2010 7:59 pm
by thornhillr
Thanks for you reply, and the station im trying to install it on is a server, please could you tell me what is needed for the rmmc install, it now just gets stuck at Removing Backup Files when installing and just stays with the install screen and Removing Backup Files,

Many Thanks